Built an automated system that connects to a third-party API to fetch customer reviews for Amazon-listed products. The system analyzes review content and runs scheduled tasks like sending personalized replies or follow-up emails based on specific review conditions. This helped streamline customer engagement and improve post-purchase communication with smart, rule-based automation.
Main Responsibilities
- Gathered and analysed requirements through direct communication with the client
- Created detailed design documentation and managed project schedules to ensure timely delivery
- Reviewed team members’ code to ensure alignment and compliance with the approved design specifications
Future Ready Techfolio 